Return & Exchange

Last Update: 01/03/2025

We strive to provide a seamless shopping experience. For any order-related issues, contact us on WhatsApp.

How to Initiate a Return or Exchange:

  • Exchanges are accepted only for damaged or defective items.
  • Unpacking video is required for claims related to damage or missing items.
  • Contact Support: Send a photo and unpacking video showing the defect.
  • Return Process: Once confirmed, we will provide the return address and instructions.
  • Reimbursement: Send the return parcel, share the courier receipt, and we’ll reimburse shipping costs. Note: We do not offer courier pick-up services.

Size Issues:

  • Exchanges accepted within 2 days of delivery for size issues.
  • Return Process: Contact support for return address and instructions.
  • Shipping Charges: Customers pay for return shipping.
  • Unsure of size? Send us your measurements, and we’ll help you choose.

Wrong Item or Size Received:

  • Report the issue within 2 days of delivery.
  • We’ll provide return instructions and reimburse shipping after receipt of courier receipt.

Terms and Conditions for Returns:

  • Initiate returns within 2 days of delivery.
  • The product must be unused and unaltered.
  • Securely package the item for return.

Processing Your Return:

  • Exchange Processing: 2 working days after receiving the returned item.
  • If the item is unavailable, we offer store credit or an alternative product (no refunds).

Customer Support:

  • Contact us via Call: +91 6381615217 or WhatsApp: +91 9384702500.
  • Available Monday-Saturday, 10:00 am - 6:00 pm. Closed on Sundays and National Holidays.